by Mike Styer | Mar 30, 2023 | Monitoring Solutions
by Mike Styer – As General Manager at Breakpoint, I cannot emphasize enough how crucial it is for businesses to monitor their customers’ digital experience in today’s digital age. With more and more customers relying heavily on digital channels to...
by Breakpoint PR | Oct 8, 2020 | Monitoring Solutions
Banking is changing. The way people interact with their banks have fundamentally changed over the last couple of years, and especially since the effects of social distancing have accelerated digital transformation in all organisations. Chat based self service...
by Breakpoint PR | Jul 11, 2019 | Monitoring Solutions
There’s a multitude of transactions, processing points and interactions that occur between the source and the destination when making a digital transaction via a mobile network or otherwise. What could go wrong? Actually, quite a lot. When it comes to supporting...
