INSIGHTS
Articles, press releases, white papers and product news
Big picture support – building out global service excellence
Tiaan Muller, our Service Manager, walks us through Breakpoint’s unique strategy for achieving global service excellence. Our ‘big picture support’ approach blends technical expertise with cultural adaptability. Our small yet passionate IT team, spanning Africa and Australia, is available around the clock to provide support. We believe in hands-on, personal responses and even take our training seriously, empowering our team with online courses and certifications. Our success is a result of the fusion of dedication, skill, and understanding, ensuring an almost 100% client retention rate.
eSports: Where the lines between historical endeavours and a digital future merge
Athletic achievement has been celebrated for as long as humans have been capable of running, jumping and throwing things. The lines between ancient, time-honoured activities and the technologies of the future have become blurred. A shining example of this is Cycling Esports, an activity participated in by members of the Breakpoint team, and friends of the Breakpoint family. For the uninitiated, Cycling Esports is competitive cycling using a stationary smart bike or trainer, connected to an indoor cycling app. Far from being a solitary activity, Cycling Esports allows participants to join group rides with people from anywhere in the world, and compete against them in a variety of ways.
Brace for the impacts of AI on labour legislation, GDP
By Mike Styer, General Manager at Breakpoint Artificial Intelligence (AI) is on an upward trajectory in its hype cycle, promising to revolutionise every sector. But while the first world assesses the potential and possible effects of AI on particular jobs, AI in South...
Maximize Your Digital Success with Real-Time Customer Experience Monitoring
by Mike Styer - As General Manager at Breakpoint, I cannot emphasize enough how crucial it is for businesses to monitor their customers' digital experience in today's digital age. With more and more customers relying heavily on digital channels to interact with...
Breakpoint helps leading university upgrade research HPC – within budget
Breakpoint Solutions has enabled a leading South African university to upgrade its high-performance computing (HPC) cluster to support resource-intensive research. The upgrade gives the university cloud-like agility to support researchers, while simplifying management for the small IT team.
Ongoing load shedding: what IT needs to do next
Load shedding will continue for at least another 18 months, dashing hopes of power stability in the short term. 25 independent power projects have been selected to help alleviate pressure on the national grid, but are not expected to start making an impact before 2024. Business continuity depends on uninterrupted power, which means organisations must now take the plunge and consider the best way to assure this, despite the fact that there will be a significant cost involved.
Sweating assets: how to power business growth without new kit
Right now many businesses needs IT innovation, new apps and digital transformation, but there isn’t the budget. Or the new kit needed to support transformation is held up by component shortages and delays. With some careful planning, you can sweat your assets, repurpose existing infrastructure and lean on the cloud to support business and its changing needs.
Stealth attacks as big a risk as ransomware
New disruptive forces are coming at us from all sides, creating a ‘superstorm’ that is already impacting forecasting, budgeting, IT provisioning and overall digital strategy. The semiconductor supply is constrained. It dovetails with inflation, the rand-dollar exchange fluctuations, interest rate hikes, soaring fuel costs and loadshedding. This creates uncertainty about how to manage the hybrid and remote workforce in a future-proof way and makes forecasting, even six months ahead, challenging.
WEBINAR: What CTOs ought to know about Smart App testing for inclusive services
In this 30 minute session our experts discuss faster, better UAT for digital services delivered over USSD, common challenges reported by our customers, use cases and best practices to save money. We will outline the current state of User Acceptance Testing for digital...
C-suite must become even more adaptable to weather market ‘superstorm’
New disruptive forces are coming at us from all sides, creating a ‘superstorm’ that is already impacting forecasting, budgeting, IT provisioning and overall digital strategy. The semiconductor supply is constrained. It dovetails with inflation, the rand-dollar exchange fluctuations, interest rate hikes, soaring fuel costs and loadshedding. This creates uncertainty about how to manage the hybrid and remote workforce in a future-proof way and makes forecasting, even six months ahead, challenging.
WEBINAR: Faster, better UAT for digital services delivered over USSD
Join our Breakpoint experts in a FREE webinar, outlining options for faster, better UAT for digital services delivered over USSD. Outlining the current state of User Acceptance Testing for digital and mobile services, common challenges reported by our customers, use...
Getting the cloud budget-risk-reward balance right in uncertain times
Predictions that load shedding could worsen are proving to be the last straw for many business leaders who are trying to achieve resilience in uncertain times. For some, assuring continuity amid power outages, floods, riots and economic uncertainty is prompting a...