INSIGHTS
Articles, press releases and product news
Preparing Your IT Infrastructure for the AI Era
Most companies hit the same wall: their IT systems can’t handle AI’s demands. Exploding cloud costs, data bottlenecks, and failed scaling kill projects before they deliver value.
At Breakpoint, we cut through the complexity. For 20 years, we’ve helped businesses turn tech disruptions into advantages—and AI is no exception.
Ready to future-proof your systems?
Onto new heights!
Cheers to 2024 – What a Year It’s Been!
As we wrap up 2024, we couldn’t let the moment pass without a huge thank you to everyone who made this year possible (and dare we say, memorable).
Cloud Repatriation: Why More Businesses Are Cutting Costs, and Optimising Performance
In recent years, there has been a growing trend among businesses to embrace cloud computing as a fundamental part of their digital strategy. However, while the initial appeal of flexibility was strong, businesses are now facing rising costs and security challenges associated with cloud storage. This has led to a rise in cloud repatriation, where companies are moving away from public cloud providers and opting for on-premise or private clouds instead.
Avoiding Customer Churn with Apogee: A Case Study
Apogee is a digital experience monitoring technology that simulates real-world user interactions to detect and resolve issues before they impact customers. By creating synthetic transactions and testing every part of the service in production in real time, Apogee helps maintain a smooth user experience and resolve issues quickly, saving time and money.
Breakpoint’s Commitment to Maintaining Excellence & Expertise
While vendor certification is an important aspect of a company’s credibility, it’s just the beginning. At Breakpoint, we recognize that our team’s true value lies in their skills and experience, which go far beyond the certifications they hold. Our experts have spent years honing their abilities through extensive training and hands-on practice…
Breakpoint Celebrates 21 Years!
Breakpoint recently celebrated our 21st-year milestone! Reflecting on two decades of innovation, dedication, and excellence in the IT industry, our hearts are filled with gratitude for the incredible journey and the promising future ahead.
Big picture support – building our global service excellence
Tiaan Muller, our Service Manager, walks us through Breakpoint’s unique strategy for achieving global service excellence. Our ‘big picture support’ approach blends technical expertise with cultural adaptability. Our small yet passionate IT team, spanning Africa and Australia, is available around the clock to provide support. We believe in hands-on, personal responses and even take our training seriously, empowering our team with online courses and certifications. Our success is a result of the fusion of dedication, skill, and understanding, ensuring an almost 100% client retention rate.
eSports: Where the lines between historical endeavours and a digital future merge
Athletic achievement has been celebrated for as long as humans have been capable of running, jumping and throwing things. The lines between ancient, time-honoured activities and the technologies of the future have become blurred. A shining example of this is Cycling Esports, an activity participated in by members of the Breakpoint team, and friends of the Breakpoint family. For the uninitiated, Cycling Esports is competitive cycling using a stationary smart bike or trainer, connected to an indoor cycling app. Far from being a solitary activity, Cycling Esports allows participants to join group rides with people from anywhere in the world, and compete against them in a variety of ways.
Brace for the impacts of AI on labour legislation, GDP
By Mike Styer, General Manager at Breakpoint Artificial Intelligence (AI) is on an upward trajectory in its hype cycle, promising to revolutionise every sector. But while the first world assesses the potential and possible effects of AI on particular jobs, AI in South...
Maximize Your Digital Success with Real-Time Customer Experience Monitoring
by Mike Styer - As General Manager at Breakpoint, I cannot emphasize enough how crucial it is for businesses to monitor their customers' digital experience in today's digital age. With more and more customers relying heavily on digital channels to interact with...