by Digby Webb | Jun 5, 2024 | Cloud Solutions, Infrastructure Solutions, Insights, Monitoring Solutions, Professional Services, Software Solutions, Technology, Testing & QA Solutions
By Digby Webb While vendor certification is an important aspect of a company’s credibility, it’s just the beginning. At Breakpoint, we recognize that our team’s true value lies in their skills and experience, which go far beyond the certifications...
by Mike Styer | Mar 30, 2023 | Monitoring Solutions
by Mike Styer – As General Manager at Breakpoint, I cannot emphasize enough how crucial it is for businesses to monitor their customers’ digital experience in today’s digital age. With more and more customers relying heavily on digital channels to...
by Deon Erasmus | Jun 14, 2022 | Monitoring Solutions, Testing & QA Solutions
Innovation and mobile convenience are key business drivers for mobile financial services globally, but in the developing world, assuring financial inclusion is driving up costs and slowing time to market. This is because developers are constrained by limited...
by Breakpoint PR | Oct 8, 2020 | Monitoring Solutions
Banking is changing. The way people interact with their banks have fundamentally changed over the last couple of years, and especially since the effects of social distancing have accelerated digital transformation in all organisations. Chat based self service...
by Breakpoint PR | Mar 8, 2020 | Monitoring Solutions
What is monitoring? Monitoring, in its simplest form, has been around since the beginning of time. It’s not a new phenomenon developed by engineers to ensure that your application is up and still running. The Oxford dictionary has multiple definitions of the...
by Breakpoint PR | Aug 21, 2019 | Monitoring Solutions
A customer calls your help desk with a service issue: how do you tell if the issue is isolated to this customer, to the regional network or entire user base, or whether it’s a problem with this specific service, or applicable to a broader set? Do you wait and see...
