A Sound partner

“We shall build good ships here.”

Breakpoint offers a range of specialist technology services covering infrastructure, storage, cloud, monitoring and testing. Irrespective of your industry or size, startup or enterprise, we are geared to be your solution-driven technology partner.

Big picture support – building out global service excellence

Tiaan Muller, our Service Manager, walks us through Breakpoint’s unique strategy for achieving global service excellence. Our ‘big picture support’ approach blends technical expertise with cultural adaptability. Our small yet passionate IT team, spanning Africa and Australia, is available around the clock to provide support. We believe in hands-on, personal responses and even take our training seriously, empowering our team with online courses and certifications. Our success is a result of the fusion of dedication, skill, and understanding, ensuring an almost 100% client retention rate.

A Clear and Consistent Approach

As part of our commitment to clear communication and predictable outcomes, we strive to follow a simple approach to project cycles. We work to ensure optimal alignment of our product and service offerings with the needs of our customers.

CLARIFY

Project kick-off is marked by a consultative, active listening process: capture the project objectives, obtain clarity about the challenges and goals, define opportunities.

COMPOSE

Compilation of a bespoke solution, which includes complimentary technology sets – across infrastructure, platforms and applications – that have to operate in harmony.

CONNECT

Deployment, integration and activation also caters for coupling with existing internal processes and platforms, engaging relevant resources and ensuring optimum results.

CHECK

Final delivery follows testing and clearance for launch. This is followed by a review of initial objectives, debriefing evaluation and specification of support requirements.

Solutions

Our portfolio of services and solutions are backed by a global team with a skill set that covers the full enterprise IT stack.

Using modern technologies, methods and standards, and with a focus on customer success, our team has a reputation for delivering robust solutions to the most challenging problems.

Infrastructure Solutions

Our roots run deep in enterprise infrastructure, and we are committed to provide our customers with bespoke infrastructure composed of best of breed building blocks, through to proven turnkey infrastructure solutions, cloud or on premise, and always backed by our recognised skill and uncompromising support.

Software Solutions

In addition to our own software solutions in the monitoring and test automation space, we provide best of breed software for high speed and reliable data transport and streaming, remote work, application delivery and Big Data and analytics solutions. Our software solutions are backed by certified and experienced technical resources, and trusted by leading Media & Entertainment, Financial Services and Telecommunications enterprises.

Professional Services

We are trusted by enterprises in some of the most challenging global markets to provide world class professional services in our areas of competence. Whether as an augment to your project team or as part of our solutions, you are assured of delivered quality and value.

Cloud Solutions

From app modernisation and digital transformation to cloud migrations, our team has delivered an impressive array of solutions. With a particular knack for efficiency and cost optimisation, we are able to bring together our infrastructure and DevOps expertise with deep understanding of cloud scale application delivery demands, to bring you elastic IaaS and PaaS solutions deployed on private or leading public cloud infrastructure.

Monitoring Solutions

Breakpoint is a pioneer in the field of customer experience monitoring for mobile services, and brings unique capabilities to managed monitoring for your critical services. At comparable price points, our proven approach to monitoring delivers value well beyond what can be extracted from even the best available tools, which is why we maintain a 95% service renewal rate.

Testing & QA Solutions

Breakpoint’s test automation solutions offer enterprises unprecedented test automation capabilities for mobile smart apps and USSD services. Automate UAT or regression testing using complex transactions in easy to maintain test suites using drag and drop transaction builders, and instantly reap the rewards of faster and more reliable testing for improved service quality.

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