Tiaan Muller, our Service Manager, walks us through Breakpoint’s unique strategy for achieving global service excellence. Our ‘big picture support’ approach blends technical expertise with cultural adaptability. Our small yet passionate IT team, spanning Africa and Australia, is available around the clock to provide support. We believe in hands-on, personal responses and even take our training seriously, empowering our team with online courses and certifications. Our success is a result of the fusion of dedication, skill, and understanding, ensuring an almost 100% client retention rate.

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