NEWS

Lets face it: processing logs take up loads of cycles - your own, but also heaps of CPU cycles, especially when you need to trawl through complex patterns contained in logs, and most of the log entries don’t have proper context to bind it to a transaction, process,...

There might be a determined need for low-fee, zero-fuss banking in South Africa right now, but to take on the big guns, neo-banks need to earn consumer trust by ensuring a top-notch customer experience. It’s no secret that neo-banks (fully digital banks without a...

Deploying innovative near real-time, low footprint analytics solutions for two leading Mobile Network Operators in Africa As governments apply more pressure on MNOS to decrease their rates, operators are forced to become more cost effective and this while improving...

Product Development, improvements and enhancements When Apogee was initially conceived, it was designed to plug into any type of monitoring system, but as anyone familiar with the discipline can attest, all monitoring systems have peculiar quirks and limitations....

Why the need for Apogee? At Breakpoint we are all about improving customers’ digital experiences. We understand the frustration of interrupted sessions and failed transactions, be it via mobile Internet or Unstructured Supplementary Service Data (USSD). But how do you...

Do you really know what issues your customers are experiencing when using your digital services? How long does it take for a transaction to go through? How many transactions fail on the first attempt? How often are sessions interrupted, or never make it to your...