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Is monitoring important?

Is monitoring important?

What is monitoring? Monitoring, in its simplest form, has been around since the beginning of time. It’s not a new phenomenon developed by engineers to ensure that your application is up and still running.  The Oxford dictionary has multiple definitions of the word...

It’s not me, it’s you

It’s not me, it’s you

There’s a multitude of transactions, processing points and interactions that occur between the source and the destination when making a digital transaction via a mobile network or otherwise. What could go wrong? Actually, quite a lot.  When it comes to supporting...

Alluvia – recent successes

Alluvia – recent successes

Deploying innovative near real-time, low footprint analytics solutions for two leading Mobile Network Operators in Africa As governments apply more pressure on MNOS to decrease their rates, operators are forced to become more cost effective and this while improving...

Lessons learned while deploying DEM

Lessons learned while deploying DEM

Do you really know what issues your customers are experiencing when using your digital services? How long does it take for a transaction to go through? How many transactions fail on the first attempt? How often are sessions interrupted, or never make it to your...