NEWS
Articles, press releases, white papers and product news
Preparing Your IT Infrastructure for the AI Era
Most companies hit the same wall: their IT systems can’t handle AI’s demands. Exploding cloud costs, data bottlenecks, and failed scaling kill projects before they deliver value.
At Breakpoint, we cut through the complexity. For 20 years, we’ve helped businesses turn tech disruptions into advantages—and AI is no exception.
Ready to future-proof your systems?
The AI-trust dilemma
🤖 People still trust people more than machines—and that’s a real challenge for avid AI supporters.Okta’s latest Customer Identity Trends report highlights something important: while agentic AI is improving fast, human trust is falling behind.🔹 70% of users say they...
Can Your Systems Keep Up with Customer Expectations?
Africa’s banking and fintech revolution demands more from digital transformation—it requires ‘real-time adaptation at the speed of relevance’.
Traditional business intelligence (BI) systems, which rely on historical data, will no longer suffice.
MTN MoMo: Redefining Africa’s FinTech Future
From its roots as a telco subsidiary to becoming a standalone FinTech powerhouse, MoMo from MTN is driving financial inclusion across Africa—empowering 50M+ active users with loans, savings, insurance, and seamless payments.In this exclusive feature with Hermann...
The rise and conquest of the Super Apps
Super apps are making a significant impact on digital financial services in Africa.Super apps combine multiple services—like payments, shopping, transportation, and communication—into one mobile platform. This approach is particularly useful in Africa, where limited...
State of the Industry: Mobile Money 2025
The State of the Industry Report on Mobile Money 2025 confirms what we see daily in Africa: mobile money is more than a financial tool—it’s a lifeline and a powerful economic driver.With over 1.1 billion accounts in Africa—double the figure from five years ago—mobile...
The Africa we want to build
On 25 May 2025, we celebrate Africa Day—this year’s theme is “Building the Africa We Want through Solidarity, Equality and Sustainability.” It’s a moment to reflect on our shared progress and ongoing commitment to shaping a more resilient, inclusive, and prosperous...
Africa’s Digital Shift in the Banking Industry
Africa’s banking sector is still undergoing a profound revolution—shifting from traditional services to digital-first strategies. However, this transformation is not without its challenges.Financial institutions in developing markets often face critical obstacles,...
In search of better banking
Banks investing in true digital experience transformation see 3x higher customer retention (McKinsey). 76% abandon banking apps after just two poor experiences (J.D. Power).The digital revolution in banking continues, with institutions challenged to upgrade services...
Building digital resilience
When the lights went out across Portugal, Spain, and parts of France and Belgium, the blackout revealed more than just a power failure — it exposed the vulnerability of centralised, efficiency-optimised systems in a digitally dependent world.As Africa accelerates its...
How to Prevent Digital Failures
Is your business truly seeing exactly what your customers experience? How much will your customers tolerate?PROBLEM:• 89% of customers abandon brands after poor digital experiences• Most businesses only detect issues when complaints pour in• Traditional monitoring...