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Improve Visibility with Channel Agnostic Monitoring

Improve Visibility with Channel Agnostic Monitoring

by Breakpoint PR | Mar 25, 2026 | Infrastructure Solutions, Monitoring Solutions, Professional Services, Software Solutions, Technology, Testing & QA Solutions

Africa’s “mobile-first” digital strategy demands meeting customers where they are – whether that’s on a flagship Android device, a legacy USSD menu, or fintech services supported by SMS. The challenge for most enterprises is “channel...
Africa’s AI Infrastructure is Growing

Africa’s AI Infrastructure is Growing

by Breakpoint PR | Mar 17, 2026 | Infrastructure Solutions, LinkedIn, Professional Services, Technology

MTN Group has shared a major update on its Ambition 2030 strategy. The company is focusing on building the digital backbone of the continent through new infrastructure.MTN will build AI-enabled data centres in South Africa and Nigeria. These facilities will help...
Africa’s AI Infrastructure is Growing

Chief AI Officers as Change Agents

by Breakpoint PR | Mar 11, 2026 | Infrastructure Solutions, LinkedIn, Professional Services, Technology

There is such a thing as a “Chief AI Officer,” and their role may not be what you think.Many companies reason that hiring a CAIO is about buying the best tech or “winning” the AI race. However, the reality is more profound.If you are leading...
Africa’s AI Infrastructure is Growing

MTN Ghana officially emerges as the third-largest subsidiary within MTN Group

by Breakpoint PR | Mar 4, 2026 | Infrastructure Solutions, LinkedIn, Professional Services, Technology

A massive congratulations to MTN Ghana on being officially elevated to a “Major Subsidiary” within the MTN Group, joining the ranks of industry giants South Africa and Nigeria.Despite macroeconomic headwinds, the team won the Group’s “Million Dollar...
Africa’s AI Infrastructure is Growing

FinTech’s shift away from ‘pure money matters’

by Breakpoint PR | Feb 26, 2026 | Infrastructure Solutions, LinkedIn, Professional Services, Technology

Help your customers make better financial choices.The Fintech industry has changed banking. It is no longer just about moving money quickly. It is shifting the focus to giving people the clear information they need to make good decisions.A recent Forbes article...
Africa’s AI Infrastructure is Growing

Restoring Customer Trust after App Failures

by Breakpoint PR | Feb 18, 2026 | Infrastructure Solutions, LinkedIn, Professional Services, Technology

Service outages destroy digital trust. Mobile banking apps are the primary point of contact for your customers. Recent service failures demonstrate that even brief periods of downtime cause immediate damage to user confidence.Nitesh Marcel Singh explains why service...
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