by Breakpoint PR | Aug 21, 2019 | Monitoring Solutions
A customer calls your help desk with a service issue: how do you tell if the issue is isolated to this customer, to the regional network or entire user base, or whether it’s a problem with this specific service, or applicable to a broader set? Do you wait and see...
by Breakpoint PR | Jul 11, 2019 | Monitoring Solutions
There’s a multitude of transactions, processing points and interactions that occur between the source and the destination when making a digital transaction via a mobile network or otherwise. What could go wrong? Actually, quite a lot. When it comes to supporting...
by Breakpoint PR | Apr 24, 2019 | Monitoring Solutions
When implementing systems monitoring, many of our customers often demand extremely high resolution system metric gathering, because they feel that a very short sampling interval between data points is required so as to best serve their needs. Fortunately, Breakpoint’s...
by Breakpoint PR | Mar 31, 2019 | Monitoring Solutions
Lets face it: processing logs take up loads of cycles – your own, but also heaps of CPU cycles, especially when you need to trawl through complex patterns contained in logs, and most of the log entries don’t have proper context to bind it to a transaction,...
by Breakpoint PR | Mar 3, 2019 | Monitoring Solutions
There might be a determined need for low-fee, zero-fuss banking in South Africa right now, but to take on the big guns, neo-banks need to earn consumer trust by ensuring a top-notch customer experience. It’s no secret that neo-banks (fully digital banks without a...
by Breakpoint PR | Feb 14, 2019 | Monitoring Solutions
Deploying innovative near real-time, low footprint analytics solutions for two leading Mobile Network Operators in Africa As governments apply more pressure on MNOS to decrease their rates, operators are forced to become more cost effective and this while improving...
