The AI-trust dilemma

The AI-trust dilemma

đŸ€– People still trust people more than machines—and that’s a real challenge for avid AI supporters.Okta’s latest Customer Identity Trends report highlights something important: while agentic AI is improving fast, human trust is falling behind.đŸ”č 70% of users say they...
The AI-trust dilemma

Can Your Systems Keep Up with Customer Expectations?

Africa’s banking and fintech revolution demands more from digital transformation—it requires ‘real-time adaptation at the speed of relevance’.This means that DevOps teams must instantly adapt to what matters most. Staying in sync with customer needs, right...
The AI-trust dilemma

MTN MoMo: Redefining Africa’s FinTech Future

From its roots as a telco subsidiary to becoming a standalone FinTech powerhouse, MoMo from MTN is driving financial inclusion across Africa—empowering 50M+ active users with loans, savings, insurance, and seamless payments.In this exclusive feature with Hermann...
The AI-trust dilemma

The rise and conquest of the Super Apps

Super apps are making a significant impact on digital financial services in Africa.Super apps combine multiple services—like payments, shopping, transportation, and communication—into one mobile platform. This approach is particularly useful in Africa, where limited...