by Breakpoint PR | May 22, 2025 | LinkedIn
On 25 May 2025, we celebrate Africa Day—this year’s theme is “Building the Africa We Want through Solidarity, Equality and Sustainability.” It’s a moment to reflect on our shared progress and ongoing commitment to shaping a more resilient, inclusive, and prosperous...
by Breakpoint PR | May 14, 2025 | LinkedIn
Africa’s banking sector is still undergoing a profound revolution—shifting from traditional services to digital-first strategies. However, this transformation is not without its challenges.Financial institutions in developing markets often face critical obstacles,...
by Breakpoint PR | May 7, 2025 | LinkedIn
Banks investing in true digital experience transformation see 3x higher customer retention (McKinsey). 76% abandon banking apps after just two poor experiences (J.D. Power).The digital revolution in banking continues, with institutions challenged to upgrade services...
by Breakpoint PR | Apr 30, 2025 | LinkedIn
When the lights went out across Portugal, Spain, and parts of France and Belgium, the blackout revealed more than just a power failure — it exposed the vulnerability of centralised, efficiency-optimised systems in a digitally dependent world.As Africa accelerates its...
by Breakpoint PR | Apr 22, 2025 | LinkedIn
Is your business truly seeing exactly what your customers experience? How much will your customers tolerate?PROBLEM:• 89% of customers abandon brands after poor digital experiences• Most businesses only detect issues when complaints pour in• Traditional monitoring...
