INSIGHTS
Articles, press releases, white papers and product news
Inclusive mobile banking slows innovation as telcos meet ongoing need for legacy features
Innovation and mobile convenience are key business drivers for mobile financial services globally, but in the developing world, assuring financial inclusion is driving up costs and slowing time to market. This is because developers are constrained by limited functionality on their mobile banking products, in order to meet the needs of hundreds of millions...
Moving forward with a hybrid multi-cloud strategy
If you love IT complexity and its associated headaches, stop reading. If, however, you’re tired of your inbox blowing up with alerts because your infrastructure is offline again, please read on. The future of IT is a hybrid multi-cloud, and this is where you should start your journey and explore the options Nutanix has to offer. In short, Nutanix will be...
In SA’s increasingly tech-savvy climate, what challenges are neo-banks going to face?
There might be a determined need for low-fee, zero-fuss banking in South Africa right now, but to take on the big guns, neo-banks need to earn consumer trust by ensuring a top-notch customer experience. It’s no secret that neo-banks (fully digital banks without a...
Alluvia – recent successes
Deploying innovative near real-time, low footprint analytics solutions for two leading Mobile Network Operators in Africa As governments apply more pressure on MNOS to decrease their rates, operators are forced to become more cost effective and this while improving...
Apogee: the why, the what and the how – Part 2/2
Product Development, improvements and enhancements When Apogee was initially conceived, it was designed to plug into any type of monitoring system, but as anyone familiar with the discipline can attest, all monitoring systems have peculiar quirks and limitations....
Apogee: the why, the what and the how – Part 1/2
Why the need for Apogee? At Breakpoint we are all about improving customers’ digital experiences. We understand the frustration of interrupted sessions and failed transactions, be it via mobile Internet or Unstructured Supplementary Service Data (USSD). But how do you...
Lessons learned while deploying DEM
Do you really know what issues your customers are experiencing when using your digital services? How long does it take for a transaction to go through? How many transactions fail on the first attempt? How often are sessions interrupted, or never make it to your...